tripway

Updated 10.09.2026

Service terms

Placing a request

The client contacts us by phone, email, or the website chat. The manager selects options and sends them for approval.

Payment

After approving an option, the client receives an invoice or a payment link. The booking is confirmed once the funds are received.

Receiving the ticket

The electronic ticket is sent to the client's email within one business day after payment, or immediately after payment is confirmed for urgent bookings.

Support

Changes, refunds, and questions during the trip are handled through a personal manager around the clock.